Court Business Systems Analyst

SUPERIOR COURT COUNTY OF MADERA, STATE OF CALIFORNIA ANNOUNCEMENT OF EXAMINATION COURT BUSINESS SYSTEMS ANALYST Monthly Salary: $6,519 - $7,924* Final Filing Date: December 1, 2023 The Madera County Superior Court encourages a positive work-life balance and offers a competitive benefits package: Experienced Court Business Systems Analyst’s with years of services are encouraged to apply.
The Madera County Superior Court offers membership into CalPERS and for Classic Members a 2.
7% at 55 retirement benefit formula for individuals in a California Government Retirement System on or before 12/31/2012, or new employees a 2% at 62 retirement benefit formula.
Retirement from Madera County Superior Court includes lifelong employer contributions towards health benefit plans.
*The Madera County Superior Court CEO may consider hiring above the entry level A step based on years of experience.
____________________________________________________ THE POSITION Under direction, to review and analyze work processes to design and implement specific applications/software systems for the Madera County Superior Court; monitor and maintain the Court’s case management system (eCourt); provide technical support for and troubleshoot information systems, the case management system and other court-wide applications; design, model and administer databases or other ; implement security protocols, identify vulnerabilities and neutralize security threats, either independently or through the assistance of vendors, and performs related duties as required.
SUPERVISION EXERCISED Exercises no supervision.
IMPORTANT AND ESSENTIAL DUTIES: Researches, analyzes, and recommends information technology solutions for the court to comply with regulations; prepares user, operations, and system documentation, coordinates, and manages implementation.
Authorizes access, assigns permissions, and ensures system compliance.
Assesses, tests, implements, and enforces security policies.
Assists with coordinating change management and service-level processes and assessing potential impacts to minimize risk to existing IT infrastructure.
Communicates with divisions to understand their IT needs to design efficient systems to meet operational needs.
Manages assigned requests and incidents using the Court’s eCourt work order system and tracks tickets to resolve problems.
Handles after-hours and weekend emergency support as required.
Recommends and implements improvements to ensure court divisions and Court IT systems are secure and efficient.
Assists with software, operating systems, and antivirus updates.
Works with court divisions and vendors to provide information technology system support, including diagnosing, troubleshooting, and resolving application and software problems.
Performs related administrative tasks; prepares budget information for potential upgrades and new program/network purchases.
Creates prints and delivers reports.
Maintains program inventory information.
Organizes, modifies, implements, and maintains systems software required to support network and the associated infrastructure.
Maintain confidential information in accordance with legal standards and/or court regulations.
May perform network duties as required.
May assist with the installation of desktops, laptops and mobile devices as required.
Performs other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES Knowledge of: Principles and practices of application design.
Current computer hardware, applications, and software programs, enterprise systems technology, tools, and protocols.
Basic principles and practices of security implementation and enforcement for information technology systems and applications.
Basic principles and practices of effective project management.
Principles and practices of effective customer service.
Methods and techniques of business process analysis.
Application server best practices.
Steps and techniques of application troubleshooting.
Uses and limitations of computer information and operating systems.
MS Windows installation, configuration and deployment of desktops, laptops and mobile devices.
LAN/WAN networking technologies including, but not limited to VLAN, routing, switching and VPN.
Basic cable patching and cable tracing.
Ability to: Troubleshoot and repair court application programs, systems, and the Court’s case management system.
Administer or coordinate effective and appropriate security measures for Court IT systems and applications.
Create practical and effective scripts to automate repetitive tasks.
Analyze court data system needs and requirements.
Effectively manage multiple work assignments, set priorities, and meet established deadlines.
Communicate effectively, both orally and in writing.
Establish and maintain effective working relationship at all organizational levels as well as with other agencies, vendors, and the public.
Demonstrate and maintain a high degree of initiative, maturity, integrity, accountability, creativity, and good judgement.
Design, implement, support, and administer enterprise-level application server systems.
Develop technical documentation.
Document work processes and develop operational standards and procedures.
Develop and maintain application user manuals.
Evaluate and interpret information systems from a user perspective.
Examine technology-based alternatives, develop conclusions and recommendations.
Stay up to date with emerging technologies and industry trends with the ability to determine how they can be integrated into the Court’s IT systems.
Communicate technical problems and solutions to a non-technical audience.
Prepare clear and concise reports, documentation, and other written materials.
Problem-solve.
Effectively manage a project to completion.
Construct and work through deadlines.
Work well independently and as a member of a team.
Adapt to changing conditions in a positive manner.
Remain calm and proactive in the face of system downtime or disaster.
OTHER JOB RELATED DUTIES: Performs related duties and responsibilities as assigned.
MINIMUM QUALIFICATIONS: Experience: Two (2) years experience in the development and implementation of business processes that included installing and integrating computer applications, software and/or hardware.
Education: Requires a bachelor's degree from an accredited college or university with major course work in information systems, computer science, engineering, math, business administration or related field.
Additional qualifying experience may be substituted for the education on a year-for-year basis SPECIAL REQUIREMENTS: Essential duties require the following physical skills and work environment: Ability to work in a standard office environment.
Ability to travel to different sites and locations.
Ability to occasionally lift and carry objects weighing up to 50 lbs.
LICENSE OR CERTIFICATE: Possession of a valid California driver’s license.
BACKGROUND CHECK REQUIREMENTS The final candidate will be required to submit to Live Scan Fingerprinting as a condition of employment should an offer be made.
In addition, the final candidate will be required to submit verification of identity, citizenship, or legal right to work in the United States.
EXAMINATION PROCESS A qualifications appraisal for the purpose of appraising the candidate’s education, experience, and personal qualifications will be scheduled for those candidates who meet the minimum qualifications, and may be administered either by a written examination, oral interview, evaluation of education and experience, or any combination of qualifications appraisal determined by the Superior Court Human Resources Division to be appropriate.
The Human Resources Division may limit the number of qualified applicants eligible to participate in the examination process.
The Superior Court Human Resources Division will make reasonable accommodations in the examination process for disabled applicants.
Madera County Superior Court does not discriminate on the basis of race, religious creed, color, national origin, ancestry, disability, medical condition, marital status, sexual orientation, gender, sex, or age in any of its programs or activities.
BENEFITS Benefits of employment with the Superior Court, County of Madera includes 13 paid holidays and 1 floating holiday per year, 1 sick leave day per month (unlimited accrual); Appointed to a permanent position shall be granted 5 days credit for vacation following the completion of 6 calendar months of continuous paid full-time service and following the completion of 12 calendar months of continuous paid full-time service in a permanent position will be credited 5 additional vacation days, vacation accrual increasing thereafter with years of service (55 days max accrual); Membership in the California Public Employees’ Retirement System (CalPERS) pursuant to the provisions of California’s 2013 Pension Reform Act (Act) and CalPERS Regulations.
For those individuals with current or prior CalPERS membership status or “classic member” will be eligible for an enhanced 2.
7% @ 55 retirement formula; employee contributes 8%.
Individuals with no current or prior CalPERS membership status and who are defined as “new members” or new employees under the Act will be eligible for the 2% @ 62 retirement benefit formula; employee contributes 7.
75%.
Superior Court participates in the CalPERS Health Benefit Program, and for certain selected health plans, the Superior Court pays 100% of health insurance premium for employee and 50% for either two-party or family coverage.
HOW TO APPLY Please review the Application Guidelines for application requirements.
The application is required and may be obtained by accessing the Madera Superior Court website at https://www.
madera.
courts.
ca.
gov/general-information/job-openings or by visiting the Madera Superior Court’s Human Resources Division.
Human Resources office hours are: Monday - Friday, 8am – 5pm.
A resume may be included with the application but will not be accepted in lieu of an official application.
The “Employment History & Experience” section of the application form must be completed in its entirety.
Failure to fully complete the application and/or sign the application will result in disqualification.
MAILED OR E-MAILED APPLICATIONS If an application is mailed or e-mailed, the application and all required documentation must be received by the final closing date and time indicated.
An application may be mailed or e-mailed to: Madera Superior Court - Human Resources Division 200 South G Street, Madera, Ca.
93637 HR@madera.
courts.
ca.
gov NOTE: Postmarks and facsimiles are not accepted.
ADA ACCOMMODATIONS If you are a person with a disability and need accommodations during the interview process, please contact our office at (559) 416-5517.
THE PROVISIONS OF THIS JOB BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
THE MADERA COUNTY SUPERIOR COURT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN.
SUCH REVISIONS WILL BE IN ACCORDANCE WITH MADERA COUNTY SUPERIOR COURT PERSONNEL POLICIES AND STANDARDS.
QUESTIONS REGARDING THIS ANNOUNCEMENT MAY BE DIRECTED TO THE MADERA COUNTY SUPERIOR COURT, HUMAN RESOURCES DIVISION.