*Pay*: $17.
50 per hour
*Job Type*: Full-time
*Number of Hires for this Role*: 1
*Looking For*: Step into the glamour with Lash Out Loud! We're seeking an experienced, motivated, and personable salon receptionist to join our fabulous team.
Embrace the art of learning new techniques, and enjoy competitive pay in our salon haven.
*Job Description*: As a salon receptionist, you will be the first point of contact for clients visiting or calling the salon.
Your primary responsibilities include managing the front desk, providing excellent customer service, and supporting the overall efficiency of the salon.
Will check-in/check-out customers and take payment accordingly.
Admin work is necessary for inputting customer information in to CRM program(customer relations management program).
As a salon receptionist, proficient in exceptional phone etiquette and adept at meticulous follow-up calls, responsible for skillfully managing the booking calendar to ensure seamless scheduling and unparalleled customer service.
*Responsibilities*:
* *Greeting and Assisting Clients:*
* Welcome clients as they arrive at the salon.
* Provide information about salon services, pricing, and promotions.
* Schedule appointments and manage the booking system.
* *Phone Handling:*
* Answer incoming calls in a professional and friendly manner.
* Address client inquiries, make appointments, and provide information.
* *Administrative Tasks:*
* Maintain and update client records.
* Handle cash transactions, process payments, and issue receipts.
* Keep the reception area clean and organized.
* *Appointment Management:*
* Coordinate and manage the salon's appointment calendar.
* Confirm appointments and follow up with clients as needed.
* *Customer Service:*
* Ensure a positive and welcoming experience for clients.
* Address client concerns or complaints in an efficient manner.
* Provide information on salon products and services.
* *Retail Sales Support:*
* Assist in selling salon products and merchandise.
* Keep track of inventory and restock retail shelves.
* *Team Collaboration:*
* Communicate effectively with lash artists and other staff.
* Collaborate with team members to ensure smooth operations.
*Pay*: $17.
50/hr + Product Commission
*Qualifications/Requirements*:
* Industry passion
*Skills*:
* Strong telephone skills (Must Have)
* Strong attention to detail
* Strong organizational skills
* Team player
* Reliable attendance
* Positive mindset
· Strong communication and interpersonal skills.
* Familiarity with salon procedures and services is a plus.
* Proficient in using salon management software or booking systems.
* Ability to multitask and work in a fast-paced environment.
*Benefits*:
* All major holidays off
* Competitive hourly wage ($17.
50)
* Paid training
* Great working environment (established business)
* Opportunity for career growth
*Job Types:* Full-time
*Salary:* $17.
50 per hour
*Schedule:*
* Monday to Friday
*Supplemental pay types:*
* Performance bonus
* Product Commission
*License/Certification:*
* Cosmetology License (Nice to Have) (Not Necessary)
* Esthetician License (Nice to Have) (Not Necessary)
*Work Location:* In person
Job Type: Full-time
Pay: $17.
50 per hour
Expected hours: 35 per week
Benefits:
* Employee discount
Shift:
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
Work Location: In person
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