Interim Manager

Description: Job Summary: An Interim Store Manager is a role model and must manage the workforce and time wisely in order to achieve maximum results.
The primary function of the Interim Store Manager is to oversee the daily operations of the store only when called upon or to cover another manager’s shift.
It is the responsibility of the Interim Store Manager to ensure personnel are providing exceptional customer service.
The Interim Store Manager helps to ensure the store is clean, well-organized and properly merchandised.
It is also the Interim Store Manager’s responsibility to make sure all store policies, procedures, and controls are followed, as well as assisting in the planning, organizing and delegating of work among staff.
Managers are the leading motivational force behind employee success.
When not filling in as a Store Manager the primary function is excellent customer service.
Summary of essential job functions: • Assists in oversight of the functions in each department of the store including opening and closing of the store.
• Continually searches for opportunities to improve efficiencies in operations to improve customer service • Provide guidance in resolving disputes with customers or employees.
• In times of store accidents, provide guidance for the situation.
• Ensure that the store is kept clean and the merchandise is stocked attractively.
• May assist in taking inventories and assist with register or computer questions.
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.
• Demonstrate strong customer service skills by assisting the customer from start to finish and thanking the customer for their business.
• Maintain a working knowledge of all departments.
• Maintain an awareness of all promotions and advertisements for the store.
• Assist customers by directing them to the appropriate department for their needs.
• Assist customer service needs by loading items into vehicles (loading calls).
• Performs other duties as assigned by Administration or Store Manager.
Requirements: Minimum requirements: • Good management, leadership and team-building skills, management experience preferred.
• The ability to work under pressure and handle challenging situations.
• Maintain confidentiality and trust as a part of your primary duty.
• Possess full knowledge about job requirements and able to motivate others to bring desired outcomes.
• Should have excellent communication skills, both verbal and written.
• Work well as part of a team with confidence, drive and enthusiasm.
• A strong commitment to customer service.
• Excellent decision-making ability and a high-level sense of responsibility.
Abilities required: Physical ability to stand for extended periods and to move and handle boxes and merchandise which entails lifting, and perform all functions as set forth above Ability to work varied hours/days, including nights, weekends and holidays, as needed.
Reasonable accommodations may be made to enable individuals with disabilities (ADA requirements) to perform the essential functions.